Procedure 01
Lost or Stolen Credit/Debit Cards
If your card is misplaced or compromised, time is the primary constraint. You should immediately freeze the card via eglinfcu online banking to stop unauthorized transactions. A physical security breach of your credentials requires a dual-track response: digital suspension and live reporting to our fraud investigation unit.
- Log into eglin federal credit union online banking
- Select 'Manage Cards' > 'Freeze Card'
- Initiate a replacement card through the secure portal